The Free DNS Service and its Functioning:

The functioning of the Free DNS Service has been described below.

Please note: while these changes will be visible post April 5th, we have put them down to ensure that you are aware of how the new service will function.

Activating Free DNS on a Domain:

1. Navigate to the Product Management Console of the Domain.
2. Click on the ‘Free DNS Service’ button.
3. Click on the ‘Activate DNS’ button that you see in the interface that opens.
4. Once it is successfully activated, the ‘Activate DNS’ button will be replaced by a ‘Manage DNS Records’ button.

Nameserver Information:

Once you activate the Free DNS Service, you will be able to see the nameserver information. The nameserver information that is displayed will depend on the following scenarios:

1) If the Domain is registered with us but the nameservers are not the same as those required to use the DNS Service, an “Auto update Nameservers” button will be displayed along with the current nameservers and the required nameservers. On clicking on this button, the nameservers will be changed automatically.
2) If the Domain is registered with us and is associated with the required nameservers, only the current nameserver information will be displayed.
3) If the Domain is not registered with us, only the required nameservers will be displayed.

Managing DNS Records:

1. Once the Service is activated, you can follow the same path mentioned above and click on the ‘Free DNS Service’ button.
2. Click on the ‘Manage DNS Records’ button.

3. In the window that opens, you will be able to add, remove and modify DNS records. This interface has the same functionality as our current Managed DNS Product.

Impact on Existing DNS Orders:

1) If the DNS order is associated with one or more Products that we offer,
you will simply need to search for the Product associated with the DNS package and follow the steps given under ‘Managing DNS Records’. Alternatively, you can use the widget on the Control Panel homepage to locate the DNS service.

2) If the DNS order is not associated with any other Product that we offer, you will need to use the widget on the Control Panel homepage to search for the Domain for which the DNS package was bought and then follow the steps given under ‘Managing DNS Records’. The implementation that we had announced earlier has thus been replaced by incorporating this widget.